Learn how to communicate most effectively through listening, word choice, and body language.
Listen to the ‘So What If I’m an Asshole?’ podcast (23 min 28 sec):
Corporate Culture
What can you do if you’re looking to change or strengthen your corporate culture?
Listen to the ‘Corporate Culture’ podcast (22 min 06 sec):
Good Boss, Bad Boss: Be a Better Boss
5 Things You Can Do Right Now To Be a Better Boss.
Listen to the ‘Good Boss, Bad Boss: Be a Better Boss’ podcast (21 min 46 sec):
Enclosed Offices vs. Cube Farm?
What’s the best type of office design… Enclosed offices? Open space concept? Cube Farm?
Listen to the ‘Office Design’ podcast (20 min 15 sec):
Difficult Conversations – You Smell and People Don’t Like You
How do you tell someone that they have bad breath or that they didn’t get the promotion?
Listen to the ‘Difficult Conversations’ podcast (21 min 36 sec):
My Boss is a Micromanager…
What do you do if you work for a micromanager?
Listen to the ‘My Boss is a Micromanager’ podcast (20 min 44 sec):
Download the ‘My Boss is a Micromanager’ Cheat Sheet, Audio, and Slides
You’re Fired! How To Fire Someone
Learn how to fire an employee in a way that preserves the dignity of everyone involved. Find out what to do to get ready, and exactly how to do the deed.
Listen to the ‘You’re Fired!’ podcast (21 min 47 sec):
Download the ‘You’re Fired!’ Cheat Sheet, Audio, and Slides
Giving Quality Feedback
Learn the 5 steps to delivering quality feedback.
Listen to the ‘Giving Quality Feedback’ podcast (17 min 39 sec):
Download the ‘Giving Quality Feedback’ Cheat Sheet, Audio, and Slides
Handling Emotional Behavior
Learn the 5 critical steps you need to follow when confronted with emotional behavior at work.
Listen to the ‘Handling Emotional Behavior’ podcast (16 min 04 sec):
Download the ‘Handling Emotional Behavior’ Cheat Sheet, Audio, and Slides
Leading Change
Learn how to lead change, including how to communicate to different personality types, and how to deal with resistance to change.
Listen to the ‘Leading Change’ podcast (24 mins):
Download the ‘Leading Change’ Cheat Sheet, Audio, and Slides