How do you tell someone that they have bad breath or that they didn’t get the promotion?
Listen to the ‘Difficult Conversations’ podcast (21 min 36 sec):
How To Manage Up Without Brown Nosing
Learn 4 Key Strategies for Managing Your Boss.
Listen to the ‘How To Manage Up Without Brown Nosing’ podcast (21 min 36 sec):
My Boss is a Micromanager…
What do you do if you work for a micromanager?
Listen to the ‘My Boss is a Micromanager’ podcast (20 min 44 sec):
Download the ‘My Boss is a Micromanager’ Cheat Sheet, Audio, and Slides
You’re Fired! How To Fire Someone
Learn how to fire an employee in a way that preserves the dignity of everyone involved. Find out what to do to get ready, and exactly how to do the deed.
Listen to the ‘You’re Fired!’ podcast (21 min 47 sec):
Download the ‘You’re Fired!’ Cheat Sheet, Audio, and Slides
Improve Your Public Speaking and Presentation Skills
Learn 4 easy ways to improve your presentations… and why friends don’t let friends use Powerpoint.
Listen to the ‘Improve Your Public Speaking and Presentation Skills’ podcast (24 min 46 sec):
Download the ‘Improve Your Public Speaking and Presentation Skills’ Cheat Sheet, Audio, and Slides
Giving Quality Feedback
Learn the 5 steps to delivering quality feedback.
Listen to the ‘Giving Quality Feedback’ podcast (17 min 39 sec):
Download the ‘Giving Quality Feedback’ Cheat Sheet, Audio, and Slides
Handling Emotional Behavior
Learn the 5 critical steps you need to follow when confronted with emotional behavior at work.
Listen to the ‘Handling Emotional Behavior’ podcast (16 min 04 sec):
Download the ‘Handling Emotional Behavior’ Cheat Sheet, Audio, and Slides
Leading Change
Learn how to lead change, including how to communicate to different personality types, and how to deal with resistance to change.
Listen to the ‘Leading Change’ podcast (24 mins):
Download the ‘Leading Change’ Cheat Sheet, Audio, and Slides
The Vision Statement
What is a Vision Statement? How does a Vision Statement fit into the bigger picture (vision/mission/strategy)? What is an example of a great vision statement versus one that is not so great?
Listen to the ‘Vision Statements’ podcast (21 mins 14 sec):
Download the ‘Visions Statements’ Cheat Sheet, Audio, and Slides
ABC’s of Performance Management
Learn how to use consequences to drive performance.
Listen to the ‘ABC’s of Performance Management’ podcast (22 mins 39 sec):
Download the ‘ABC’s of Performance Management’ Cheat Sheet, Audio, and Slides