The Power of Persuasion: Selling Your Ideas

Find out how different people react to different methods of persuasion, then effectively target those you may be trying to influence.  Also learn the three killer mistakes that many managers make when attempting to influence others.

Listen to the ‘Power of Persuasion’ podcast (20 min 23 sec):

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Project Post Mortems

What should happen after a project winds down? Pick up some tips for a successful project post mortem.

Listen to the ‘Project Post Mortems’ podcast (17 min 28 sec):

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The Von Manstein Matrix

Learn how to be “lazy” yet get more done at work.

Listen to the ‘Von Manstein Matrix’ podcast (17 min 32 sec):

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Enclosed Offices vs. Cube Farm?

What’s the best type of office design… Enclosed offices?  Open space concept?  Cube Farm?

Listen to the ‘Office Design’ podcast (20 min 15 sec):

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What’s a Business Review Meeting?

What is a Business Review Meeting all about?

Listen to the ‘Business Review Meeting’ podcast (18 min 32 sec):

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Leading Change

Learn how to lead change, including how to communicate to different personality types, and how to deal with resistance to change.

Listen to the ‘Leading Change’ podcast (24 mins):


Download the ‘Leading Change’ Cheat Sheet, Audio, and Slides

Create a Team Charter

Learn how to create a team charter that establishes both WHAT a team needs to achieve and HOW the team is going to do this.

Listen to the ‘Create a Team Charter’ podcast (18 mins 31 sec):


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The Vision Statement

What is a Vision Statement? How does a Vision Statement fit into the bigger picture (vision/mission/strategy)? What is an example of a great vision statement versus one that is not so great?

Listen to the ‘Vision Statements’ podcast (21 mins 14 sec):


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Mission Statements

What makes a great mission statement….and what are mission statements that suck? What is a mission statement and why do you need one?

Listen to ‘Mission Statements’ podcast (15 mins 42 sec):


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Great Customer Service

Join Jed and Bob as they discuss the good and bad practices for customer service that apply in all industries.  A focus on service is not merely the concern of those in retail.

Watch the ‘Great Customer Service’ Video (16 mins 16 sec):


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