Why do things go wrong with performance appraisals? Learn how to manage perceptions all year long, and what to do if discrepancies occur.
Listen to the ‘Ace Your Annual Performance Review’ podcast (24 min 07 sec):
The Von Manstein Matrix
Learn how to be “lazy” yet get more done at work.
Listen to the ‘Von Manstein Matrix’ podcast (17 min 32 sec):
Difficult Conversations – You Smell and People Don’t Like You
How do you tell someone that they have bad breath or that they didn’t get the promotion?
Listen to the ‘Difficult Conversations’ podcast (21 min 36 sec):
What’s a Business Review Meeting?
What is a Business Review Meeting all about?
Listen to the ‘Business Review Meeting’ podcast (18 min 32 sec):
You’re Fired! How To Fire Someone
Learn how to fire an employee in a way that preserves the dignity of everyone involved. Find out what to do to get ready, and exactly how to do the deed.
Listen to the ‘You’re Fired!’ podcast (21 min 47 sec):
Download the ‘You’re Fired!’ Cheat Sheet, Audio, and Slides
Giving Quality Feedback
Learn the 5 steps to delivering quality feedback.
Listen to the ‘Giving Quality Feedback’ podcast (17 min 39 sec):
Download the ‘Giving Quality Feedback’ Cheat Sheet, Audio, and Slides
ABC’s of Performance Management
Learn how to use consequences to drive performance.
Listen to the ‘ABC’s of Performance Management’ podcast (22 mins 39 sec):
Download the ‘ABC’s of Performance Management’ Cheat Sheet, Audio, and Slides
Skip Level Meetings
What is a skip level meeting? Find out why Skip Level Meetings are important, and exactly how to conduct one.
Listen to ‘Skip Level Meetings’ podcast (18 mins 59 sec):
Download the ‘Skip Level Meetings’ Cheat Sheet, Audio, and Slides
Diagnosing Performance Issues With the Performance Pie
Learn how to analyze and diagnose why a performance problem may exist.
Listen to ‘Performance Pie’ podcast (22 mins 16 sec):
Download the ‘Performance Pie’ Cheat Sheet, Audio, and Slides
Dealing With Difficult Behavior
Learn how to deal with ANY type of diffult behavior…as well as 6 specific types of bad behavior you are likely to encounter.
Listen to ‘Dealing With Difficult Behavior’ podcast (22 mins 12 sec):
Download the ‘Dealing With Difficult Behavior’ Cheat Sheet, Audio, and Slides