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Things to Keep in Mind Before You Write a Job Description

• Job descriptions are not an ‘HR thing’
• Job descriptions should be focused on outcomes
• Job descriptions should be used for the entire life-cycle of an employee (recruiting, development, evaluation, discipline, succession)

Four Components of a Job Description

One: Basic Functions

• Who does this position report to?
• Who reports to this position?
• What are budgetary or statutory requirements?

• Specific outcomes required of this position (production, quality, safety, risk management, etc.) - ‘what’
• Leadership and interpersonal competencies – ‘how’
• Values and attitudes required – ‘how’

Three: Stakeholder Management

• Where does this position intersect with others?
• Who are key stakeholders, and what is the nature of the relationship with this position?

Four: Metrics used to Evaluate Performance

• Measurement must be meaningful
• Production
• Quality
• Compliance
• Customer satisfaction
• Financial
• Employee Satisfaction/retention

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• Click through to Related Topics:
  • How to Conduct a Job Interview
  • ABC’s of Performance Management
  • Good Boss, Bad Boss: Be a Better Boss

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